Privacy Policy

Last updated: August 2025

1. Information We Collect

Personal Information: Name, email address, company details, and contact information when you inquire about our services or book consultations.

Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics.

Communication Data: Records of correspondence, consultation notes, and project-related communications.

2. How We Use Your Information

We use your personal information to:

  • Provide and deliver our AI development services
  • Communicate about projects and consultations
  • Improve our website and services
  • Send marketing communications (with consent)
  • Comply with legal obligations

3. Cookies and Tracking

We use cookies to enhance your experience on our website:

Essential Cookies: Necessary for website functionality and security.

Analytics Cookies: Help us understand how visitors use our site to improve performance.

Marketing Cookies: Used to deliver relevant advertisements on social media platforms like Facebook and LinkedIn.

You can manage cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party tools for email, analytics, and payment processing
  • Advertising Partners: Facebook, LinkedIn, and Google for targeted marketing (anonymized data)
  • Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest using industry-standard protocols.

6. Your Rights (GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (right to be forgotten)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent for marketing communications

7. International Transfers

Some of our service providers may be located outside the UK/EU. We ensure appropriate safeguards are in place for any international data transfers, including adequacy decisions or standard contractual clauses.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Marketing data is retained until you unsubscribe or request deletion.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

10. Contact Us

For privacy-related inquiries or to exercise your rights:

Vili Agency LTD

Operating as: AI First Forge

Email: privacy@aifirstforge.com

Data Protection Officer: dpo@aifirstforge.com